Tuesday, July 22, 2008

Business VoIP Solutions: Perfect Solution for Your Business

Business VoIP Solutions: Perfect Solution for Your Business,The powerful Voice over IP solutions are basically meant for the corporate users. No matter what plan one opts for, VoIP help them to cut down by a large extent on their monthly calling bills as these solutions offer an unbeatable price range. All that on requires to avail these benefits is an Internet connection.

First of all, the user gets to experience the unlimited VoIP to VoIP calls, which is an attraction for him as he gets to remain in contact with all the important people as per his needs without caring about the monthly bills. Moreover, it also offers unbeatable call rates. Business VoIP solutions also frees user from the worries to upload the balance in the company's calling account or pay bills in time. Besides, the severe cut down in the expenses certainly proves to be a boon to the company or the firm.

These exciting and revolutionary protocols offers various other benefits as well like the user can call any other VoIP user, present anywhere in the world, absolutely free and with enhanced voice quality. This is apt for those companies who have their extensive networks present throughout the world. Also, the VoIP business solution allows the access to the VoIP phones from any phone. This feature offers an unlimited free access to the users by his customers or his clients. The user also gets to experience the magic of web-based management which allows the user to control accounting and call management. The person can call anywhere and within seconds gets to know what exactly was its cost. The user can also maintain his calling records specifying call history, call timings etc.

Further, the user gets to experience numerous features like free caller ID, which again highlights the user's savings after switching on to business VoIP solutions. The user can start his own gang and thus, avail all the calls in the business network for free . Thus, all his spending on calls will turn into savings thereby turning up his profit percentage. Moreover, this benefit is irrespective of the location of the users. He can make international calls as well that too for free.

These solutions equip the user with many other lucrative features like a mobile mobile Internet phone. This features lets the user use his phone no matter where he goes in the world. The user can employ wi-fi networks on his laptops and can make calls at the same old rates.

Also, features like "hotlines" which provides the user with his own direct phone numbers which further saves him from asking for any additional line form the phone company. He doesn't even need to change his phone system. Thus, the user gets to save additional money every time he uses the private line. Furthermore, the VoIP solutions also equip the users with the power of telecommuting which implies that he can control all the calls he makes very easily through web. This proves to be an added advantage to the user as this way he can keep check on all the calls that he makes and what his team mates do.

The VoIP business solutions have acted as catalysts in boosting the profit percentage of the company. In corporate world, even the slightest of method to cut down on expenses is taken extremely seriously as this in turn enhance the growth of the company and these solutions ensure that the user always stays in profit zone. These are indeed a boon for them. Different VoIP solution providers have various sets of exciting features to offer to their customers. The user can choose the best suited offer keeping in mind his needs and requirements.

Author: Kristen

Enjoy to talk with VoIP !

Monday, July 21, 2008

Good Quality VoIP Protocols

For Good Quality VoIP Protocols,how can you make sure that your network is living up to the requirements, both before and after deploying VoIP services? Given below are some very useful guidelines you can look up to before deploying VoIP in your network, or when you desire to better the quality of your network after deployment.

Whether choosing a vendor partner or testing and deploying the VoIP network yourself, ensure your tools provide granular diagnostics and reporting capabilities that enable you to efficiently troubleshoot all possible VoIP issues. Your tools should be utilizable throughout the complete VoIP deployment lifecycle, for both assessment and troubleshooting, implying that one tool can be employed to both identify the problem and correct it.

Network quality parameters like delay, jitter and loss, which influence the number of calls a network can handle, are linked with network design issues that range from what kind of network equipment you are using to whether your communications network is accessible across the street or across the country. The best way to estimate your VoIP call capacity is by simulating VoIP calls on the network, which will assist you in determining how many calls you can handle and still maintain good enough voice quality.

Estimating how many calls your network can deal with is only the beginning, especially if you get a surprisingly low mean opinion score (MOS) reading when handling a small number of VoIP calls. For example, when a Canadian financial institution was deploying VoIP , it realized that most of its locations were capable of dealing with as many as 24 VoIP calls--but one link was showing signs of backtracking at just six calls. While this location had the same 10-Mbps WAN link as the other locations, it was not delivering10-Mbps throughput. Communicating with the WAN service provider solved the problem.

When deploying a VoIP network, enterprises also should abstain from testing only the quality of the VoIP application. Because the various applications performing on an IP network affect each other, VoIP may negatively influence other applications that are currently performing on the network. Efficient VoIP testing should examine the full range of services performing across the enterprise.

Enterprise networks keep on changing all the time. Adding new applications, widening the network to new locations or boosting network usage can all potentially have a negative affect on voice quality. Ongoing testing proactively analyzes the influence of network changes.

Once you deploy VoIP in your data network, it becomes the most crucial application on your network. Turn off your e-mail server for 30 minutes and most people will not even realize. However, in the case of drop in process calls or being unable to provide dial tone, you will find that the users will not stand these things at all. Constructing your network prior to VoIP deployment, and monitoring it afterwards can help you a lot in ensuring IP telephony efficiently handles advanced telephony and data services across one network--instead of becoming a severe headache for you.

Good Quality VoIP Protocols
Author: Gregory Smyth

Enjoy to talk with VoIP !

Sunday, July 20, 2008

Voice Over Internet Protocol (voip) in the Australian Marketplace

Voice Over Internet Protocol (voip) in the Australian Marketplace,there is increasing awareness of Voice over Internet Protocol (VoIP) in the Australian marketplace of late, and understandably so. VoIP has the potential to revolutionise the way we communicate.

Much of the hype has been around residential VoIP, rather than business VoIP communications. It is crucial to understand that major differences exist between residential and business grade VoIP solutions. Relying on a residential grade VoIP service can have disastrous effects for a business, including loss of sound quality in phone calls and down time where your business’ ability to communicate may be cut off entirely. The integration of a business grade VoIP solution has many cost and efficiency benefits for Australian Small to Medium Businesses (SMBs).

The most obvious advantages of a business-grade VoIP solution are the reductions in call and line rental costs, however, there are many other significant business advantages for SMBs of all sizes to realise:

* Increased productivity by integrating VoIP with the computer desktop and allowing features such as Click2Dial from Outlook
* Increased business metric capabilities from detailed reporting on inbound and outbound call patterns
* Vastly improved and centralised personal attendant and reception capabilities allowing visibility of all staff extensions in a consolidated view, simplifying transfers to extensions and voicemail
* Awareness of an individual’s location as ‘available’, ‘busy’ or ‘out of the office until 2pm’
* Increased efficiency from converging the voice and data networks (operating both voice and data on the one network)

To decide how best to integrate VoIP with your existing voice and data infrastructure you must have a clear understanding of your business drivers and the results you wish to achieve.

VoIP Gateways

Ideal times to consider the introduction of a VoIP solution are during an office relocation, or during times of high growth. An excellent entry level solution for businesses who wish to experience the benefits provided by VoIP is to connect their phone system to PSTN via a VoIP gateway device. A VoIP gateway device is a simple piece of hardware that allows the basic integration of VoIP with a traditional phone system, most often without having to physically change any configuration.

Pacific Internet’s VoIP gateway is connected via a business-grade broadband service and will send calls destined for external locations (whether local, national, mobiles, international or another VoIP service) across the VoIP network and into the traditional phone line at the destination point. It is Pacific Internet that maintains connectivity to the traditional phone line. This scenario allows for the seamless integration between the two networks (PSTN and VoIP) and a traditional phone system to co-exist with a VoIP solution. The advantage of a gradual migration to a total VoIP solution is that it allows you to immediately appreciate some of the benefits of VoIP, without the upfront cost of replacing your entire existing voice infrastructure.

Connecting to Traditional Voice Networks via VoIP

A number of scenarios are available to connect your phone system to the traditional PSTN via VoIP, the most common of which are:

* Full replacement of traditional analogue or digital lines for all inbound and outbound calls, providing for standard geographic Direct Inward Dial (DID) numbers to be allocated to the VoIP service, for example, 02 9999 9999 for Sydney, 07 3333 3333 for Brisbane, 02 4900 0000 for Newcastle
* Partial replacement of traditional analogue or digital lines for all outbound calls
* Installation of additional VoIP lines to sustain call overflow during unexpected or regular peaks in outbound calls traffic
* Additional lines for calling only specific, designated prefixes. For example, making all outbound calls to mobiles via VoIP.

Each of these scenarios can be configured to either work automatically or to require manual user selection with most phone systems. For example, if VoIP is being installed solely to make all outbound calls to mobiles then the phone system can be set-up via Least Cost Routing (LCR) to automatically use a VoIP line when an individual calls a mobile.

An important consideration when integrating your traditional telephone system with VoIP is to very clearly understand current calling behaviour. For consideration are items such as:

* How many simultaneous inbound calls does the business receive?
* How many simultaneous outbound calls does the business make?
* How many spare PSTN ports (or trunk ports) does the telephone system have?
* Are the spare PSTN ports for analogue lines or for digital (ISDN) lines?
* If there are currently insufficient spare PSTN ports, can the phone system be cost-effectively upgraded with additional cards to provide sufficient port capacity?

Once you have a clear understanding of your current call behaviour and phone system, you can accurately determine how many VoIP lines are required and the resulting demands this will place on business-grade broadband service. You must consider bandwidth requirements, segregation of voice from data, and Quality of Service (QoS).

As your VoIP provider, Pacific Internet, can make qualified recommendations on the best configuration to achieve your desired business benefits. Integrating VoIP with an existing business data network and phone system takes a significant amount of careful planning and it is crucial that this step not be overlooked, however, it is an ideal way to test a VoIP solution and immediately start to appreciate some of the cost and efficiency benefits that VoIP can provide.


Enjoy to talk with VoIP !