Verizon VoiceWing Review: VoIP Review

VoIP Review about Verizon VoiceWing VoIP

Verizon Communications has been around under one name or another for a full quarter century. Starting as RBOC Bell Atlantic in 1983, the company changed to its current name in 2000 after acquiring GTE. Its name is a combination of the Latin word veritas, meaning “truth,” and the English word “horizon.”

A leader in the wireless and DSL internet service for several years, the company has now developed a competitive voice over internet protocol service as well.

Installation and Interface
Verizon VoiceWing’s installation kit should arrive within a week after the service is ordered. While the specialized adapter is the only one that can be used with VoiceWing service, several different router makes and models can be used with it.

For homes with more than one found, expandable cordless phone systems are highly recommended. The main base can be connected to the VoiceWing adapter and the cordless handsets can be used all around (and outside of) the residence.

Verizon VoiceWing voice over internet protocol offers unlimited local and long-distance calling, and also offers competitive international rates.

Features
Verizon VoiceWing offers all the features available to traditional telephone market, as well as some extras. A web-based personal account manager allows any customer to manage phone logs and features. The nature of voice over internet protocol allows virtual numbers to come from a wide range of area codes.

Using VoiceWing from a PC or laptop allows the user to call any number in his or her address books with a single click. Voice mail is available through phone or by interface on laptop or PC.

With Verizon VoiceWing, each customer can keep his or her old phone number or get a new one. Virtual phone numbers can be picked from just about any state in the union. For those who have friends and family hundreds or thousands of miles away, this can be a great money-saving gift to relations who love to call a lot.

All fax machines should be compatible with Verizon VoiceWing. Usage of fax with the service if fairly simple: the machine just patches into to the “Phone 1″ port on the adapter (”Phone 2″ available for those with the multi-line plan) and is ready to go.

Performance
Verizon’s experience as one of the nation’s leading broadband and mobile phone providers comes to the fore with its voice over internet protocol service. The extension into VoIP is a natural evolution for the company’s service, and is a great way for any Verizon customer to use his or her DSL connection to its fullest extent.

Service and Support
Verizon’s toll-free customer support number is available six days a week, and keeps longer-than normal business hours. Verizon also offers user guides, frequently asked questions, an online tutorial, and an extensive online help site. Customers can reach some sort of support any hour of the day.

Verizon also provides directory assistance 24 hours a day, at a cost cheaper than most traditional phone services. Any customer can opt to be listed or not listed with Verizon Directory Assistance 411.

List of Features Available on Verizon VoiceWing
Support: Yes
Guarantee: No
Residential Plan: Yes
Small Business Plan: No
411 Service: $1.00/call
911 Service: Yes Call Return (*69): Included
Call Waiting: Included
Caller ID: Included
Click-to-Call: Yes
Fax Line (FoIP): Available
International Calling: Yes IP PBX Solution: No
Keep Your Number: Yes
PC-to-PC Calling: Yes
PC-to-Phone Calling: Yes
Virtual Phone Numbers: Available