AT&T CallVantage is one of the leading VoIP providers currently in operation. The company offers countless features, unlimited minutes and clear call quality, making the provider a reliable choice for VoIP users. Although there are cheaper options than AT&T CallVantage, there are few cons where service is concerned.
Installation and Interface
Users will receive a telephone adapter for their CallVantage installation. Depending on your in-home or office network, this is usually a simple procedure. Should you experience any problems, AT&T now offers the “AT&T CallVantage Assistant,” which is a step-by-step guide to installation. This guide can be downloaded from a customer’s Web portal and easily troubleshoots any issues.
Features
CallVantage offers several desirable features, in addition to their popular residential unlimited-minutes plan. Other features include caller ID, call waiting, same number, 911 support, voicemail, 3-way calling, do not disturb and more. Not all features are free of charge, as the more advanced and exclusive offers come with a small monthly fee. This is one area where CallVantage is lacking a bit; other services offer many more features at no additional charge.
Performance
CallVantage performs extremely well, both with call clarity and reliability. Connections and data downloads don’t come any faster than with this VoIP provider, making it a favorite for many users. The router that accompanies CallVantage prevents any interruption of call quality when a PC is downloading information.
Service and Support
Customer support is outstanding for CallVantage users. A toll-free number gives users access to friendly, 24-hour support. Customers won’t be on hold for very long and repair assistance is also available during normal business hours. Again, the downloadable customer guide is very useful for those who need to troubleshoot. Overall, customers should have zero problems with their CallVantage service.
List of Features Available on AT&T CallVantage
Support: Free 24/7
Guarantee: N/A
Residential Plan: Yes
Small Business Plan: No
411 Service: Yes
911 Service: Yes Call Return (*69): Yes
Call Waiting: Yes
Caller ID: Yes
Click-to-Call: Yes
Fax Line (FoIP): Included
International Calling: Some Plans IP PBX Solution: No
Keep Your Number: Available
PC-to-PC Calling: Yes
PC-to-Phone Calling: Yes
Virtual Phone Numbers: Yes
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