Comcast Digital Voice Review: voIp Review

Comcast is one of the most popular communications companies, offering digital cable television, high-speed Internet and VoIP telephony. Although the company’s VoIP service is one of the most expensive on the market, customers should be confident in Comcast’s reliability and prompt customer service. This seems to be a fair trade for those who have had problems with other VoIP companies.

Installation and Interface
Comcast handles all of the installation themselves, sending a technician to the customer’s house upon registration. This is a quick and hassle-free arrangement, comparable to having digital cable or Internet installed. Also, Comcast Digital Voice customers can manage their account online with a user-friendly interface.

Features
Comcast offers many typical features with their VoIP service, including voicemail, caller ID, call waiting, call forwarding, enhanced 911 and more. Combining one’s cable television, Internet and VoIP into one bill is possibly the most desirable feature. Although the cost of Comcast Digital Voice is higher than the average VoIP company, one pays for convenience here.

Performance
Comcast is very consistent with its reliable service, offering clear call quality and trustworthy hardware. Customers can use their existing telephones with Comcast VoIP, so transitioning from landlines to VoIP should be very easy. The sound quality may be even better than before in some areas.

Service and Support
Comcast Digital Voice customer support representatives are available around the clock, via telephone and email. Again, many customers feel that the extra cost with Comcast is well worth the reliable support and service. Overall, this is one of the more trustworthy, high-end VoIP providers. Although not available in all areas, customers who are eligible for Comcast service should at least research the company for possible use.

List of Features Available on Comcast Digital Voice
Support: Free 24/7
Guarantee: N/A
Residential Plan: Yes
Small Business Plan: Yes
411 Service: Included
911 Service: Included Call Return (*69): Included
Call Waiting: Included
Caller ID: Included
Click-to-Call: No
Fax Line (FoIP): Included
International Calling: Yes IP PBX Solution: Yes
Keep Your Number: Available
PC-to-PC Calling: No
PC-to-Phone Calling: No
Virtual Phone Numbers: Available